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Cookie Policy
Cookie Policy
How it works Get in touch
Call us on 0808 175 1651

Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

How to start your A Star Experience
1.
Contact and consultation

Reach out to us online or by picking up the phone. One of our friendly experts will then book you in for a consultation to talk through your ideas.

2.
We create a proposal for you

Following our consultation, our professionals will draw up a tailor-made proposal for you to consider.

3.
Complete our booking form

Once you’re happy with our proposal, simply fill out our booking form to finalise the dates and times.

4.
Full management of auction at the event

At your event, we’ll be there to seamlessly manage the entire auction process including the technical details and prizewinner aftercare.

How it works Get in touch
Ready to work with us?
Get in touch

Still got some unanswered questions? Check out our FAQs below
What type of auction services do you offer?

We offer silent auction tablets, brochures, online auctions or a hybrid solution. But most importantly, we aim to tailor a package that meets the needs and requirements of your event. We would recommend getting in touch with one of the team today to tell us a little bit of information about what you are looking for from a fundraising partner. Our team will put together a free proposal for you on what we can offer.

Do I have to use A Star Experience auction items or can I use my own?

You absolutely can use your own. You’re also more than welcome to use A Star Experience items too. Any of your own items that have been donated by a generous supporter can be included within the auction. Your items will be placed at the forefront of the auction lot list for prime viewing. All the funds raised on any auction items that have been donated to you or you have sourced will go to you. A Star Experience does not take any margin or commission on any of these items. 

What is the cost to run a silent auction?

We are fully aware that with any event (especially charity events), it’s really important to keep costs down and save where you can. This is why we try our best to keep any costs at a minimum for you. 

Any costs are done on a ‘sliding scale’ depending on how many A Star Experiences items you want to include in the auction. If you were to include a number of A Star items in your auction, then we will try our very best to provide our auction service free for you. To hear more about these options, please reach out to one of the team today. The number of A Star items needed to include within your auction to get our service for free might be less than you think!

What is included in the silent auction brochure service?

We will always try and tailor the perfect solution for you, but the auction brochure service normally is provided for free, with the inclusion of some luxury A Star Experience items within the auction lot. 

The brochures will always be branded to your event/charity’s guidelines. Our design team will produce a brochure that you will sign off and, once happy, we will print the brochure for you as well. 

We will also supply staff to be in attendance on the day to engage with your guests, answer any questions and promote the auction. Post-event, we will take care of all the payment collection for you, and our aim will be to get you paid as quickly as possible after the event. For much more detail on what is included within this service, please do reach out to one of the team today. 

What is included in the silent auction tablet service?

We will always try and tailor the perfect solution for you. With the tablet service, you will have a choice of the market-leading tech platforms within the industry. You will receive a dedicated Event Liaison Manager, who will be on hand to build your auction for you and answer any questions you may have. The platform will be branded to the event/charity guidelines. 

 

At the event we will supply staff to be in attendance on the day to engage with your guests, answer any questions and promote the auction. A minimum of two tablets will be placed on each table. Post-event, we will take care of all the payment collection for you, and our aim will be to get you paid as quickly as possible after the event. For more detail on what is included within this service, please do reach out to one of the team today.

What is included in the online silent auction service?

With the tablet service, you will have a choice of the market-leading tech platforms within the industry. You will receive a dedicated Event Liaison Manager, who will be on hand to build your auction for you and answer any questions you may have. The platform will be branded to the event/charity guidelines. Your online auction can run for as long as you like. Typically, most clients run their online auctions for anywhere between 1 – 4 weeks but are not limited to this timescale. To receive more information on the online auction service, please reach out to one of the team today. 

Do you only do auctions for charity events?

Not at all. Any event can be used for a silent auction. We often attend awards dinners, Premier League football matches and golf days as an example, in addition to all the charity events. Please get in touch with a member of the team who can tell you more about what we can offer.

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